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Claiming On Your Insurance For A Lost Royal Doulton Figurine? We Can Help!

Thursday, January 17, 2013 at 10:00AM
Tags: identification, insurance replacement, new figurines, retired figurines, Royal Doulton, valuation
Filed in: Information
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Royal Doulton Grace Figurine

To some people, a porcelain item is just that - an item.  Whether it's Royal Doulton or not, they have it in their home because they like it, but it holds no sentimental or emotional value for them.

For many others (us included!), figurines from the English Potteries are particularly important.  They may simply be something we've bought to add to our collection or they could be of significant importance to us - perhaps a family member gave it as a gift for a birthday.

Cherishing them as much as we possibly can, when they go missing or are accidentally damaged, it can be a distressing time.  Claiming on your insurance is obviously the most obvious way to retrieve at least something back, but we know that it can be a difficult and long-drawn out process.

And it's because of this why at The Doulton Lady, we do as much as we can to ensure your insurance claim is resolved in the quickest and most efficient way possible, with our involvement revolving around three separate points.


If there's one thing we know a lot about, it's figurines.  Having a vast knowledge of both current and retired figurines from an array of manufacturers, we are confident that we can identify any figurines - and many other collectables - extremely quickly.


One of the most important aspects of any insurance claim is getting a fair and accurate valuation of the product that has been lost or damaged.

Due to our knowledge of both new and secondary markets, you can rest assured that not only will you get the right valuation for your figurine, but that we can also swiftly replace currently available items - often at a respectably discounted price.

Supply And Delivery

One of our primary strengths when it comes to assisting with insurance claims is that unlike many High Street retailers, we are able to supply both new and retired figurines - we know that collections are often built up over many years and so when they need replacing, they'll very often contain a number of figurines that have been out of production for years.

Not only are we one of the largest stockists of retired figurines in the UK, but we have direct links with the main manufacturers in China, ensuring you can be certain that whatever your figurine replacement requirements are, we can assist with them perfectly.

Always happy to help our customers in whatever way we can, our insurance replacement services are an ideal example of what we do to ensure our customer satisfaction level remains consistently high.

To find out more about how we can help with an insurance claim for your collectable item, whether that's a Royal Doulton figurine or not, contact us.

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