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Testimonials

My order arrived very well packaged and all in one piece. Many thanks, it's beautiful. I've been after this figure since I finished work at Royal Doultons in Burslem some fifteen years ago. Glad I found you on the internet.

Just to let you know that I received my Royal Doulton "Keep in Touch" figure yesterday, it is perfect. Very many thanks for your excellent customer service. I will keep using your site for my future orders. Thanks once again.

I am writing to say thank you for such an excellent service. I only ordered over the weekend, and you dispatched it on Monday. The Post Office did try to deliver yesterday, but unfortunately I had to go out, so I have just collected it. My wife was heartbroken when she damaged our original, so this has been a wonderful surprise for her.

It is so fantastic to come across such marvellous service; not only do you stock discontinued figures, but your service is so pleasant and prompt.
Thank you so much.

Just want to say thank you for the excellent service. The figurine arrived safely yesterday. Many thanks

I am so thrilled that my "Gift of Freedom" figurine arrived safely today. Thankyou so much for finding a new one for me. You may be interested to know that I had consulted a person who "repairs & restores" fine china, and she was going to charge me $700 to repair mine!!! Yours was a much better option!! Again thankyou so much

Figurine received today, excellent service, thank you.

Thank you for sending my order so quickly! Your service is amazing and it is an absolute pleasure to buy from you every year as you are so helpful. Have a wonderful Christmas and New Year!

Also, I check your website everyday for new additions. I have most of the collection which I purchased new when they came out. There are just a couple of specific ones I am looking for, but when they become available I will have no hesitation in ordering again from you.

Thank you very much - the white statuette "God Bless You" arrived safely this morning. A present for our god daughter to celebrate her confirmation.

Just to let you know that the figurine arrived with our postman before 9am this morning. She is in absolutely amazing condition, as you said. We can't see any crackle in the glazing at all, We are so pleased with her.

Thank you for your first class service, item arrived on time in perfect condition. Will definitely use you again

Dedication arrived safely and I am delighted!

Thank you very much for your email dated 18th October regarding the above. I wish to advise you that the item was received in excellent condition on 19th October and I am absolutely delighted with it. Very many thanks.

Further to my call just a note to confirm how delighted I am with the Coalport figures and your fantastic service! I'll be back.

Just to say we were absolutely delighted with the figurines and for the prompt and efficient customer service.

Thank you for such a prompt and efficient service. I was very pleasantly surprised to receive my order the following morning. I will certainly be recommending your service to my friends.

I thought you would like to know that I have just ordered another figurine as the gift was extremely well received and I was most impressed with your firm’s efficiency and service (please pass that on to your delivery team as well as yourself).

Just to let you know that I received my order yesterday from you and am very, very pleased with it. I was quite unsure about ordering a Coalport figure online, but you had been recommended by a friend of a friend.

It is actually a gift for my mother-in-laws' birthday and I hope she is delighted with it- her name is June!!
Thank you so much.

I just wanted to let you know we received "Barbara" yesterday. She is beautiful!!! I am very pleased with the figurine, the certificate and the royal doulton box. She arrived safe and sound and can't wait to give it to my sister. You were so right, she will make a lovely gift. Thank you for all your help, I really appreciate it.

‘Isla’ has arrived safely and we just absolutely love her. Thank you so much for your efforts on our behalf, this is very special to us.

Received safely, thank you. Delighted to have this as a replacement for a broken item!

Just to let you know that your parcel arrived today and the figurines are amazing!
Many thanks for all your help and I'm sure I'll be speaking with you again.

Just a short note to inform you of the safe arrival of The Detective..he is absolutely beautiful and I am extremely pleased with my purchase. My sincere thanks to you and your team for notifying me of his availability, it was much appreciated. Thanks again

Received the figurine on Friday as stated below and it is beautiful and In great condition. Very pleased with the whole transaction. Thank you

The Royal Gala figurine arrived a few days ago in lovely condition and thank you for the promt processing. We also received two other figurines from you previously and these were similarly excellent. As mentioned before, we are also looking for the Coalport 'Victoria Gardens' figurine and would be pleased to hear from you if one becomes available.

Figurines arrived safely & both fully intact. They are gorgeous, we love them. Thanks so much

once again I have found your service exceptional. Very very pleased with new figure (Flower Sellers Children)I am sure my wife will love the new addition.

Thank you so much for the Coalport Moments figurine 'Family'. I unpacked it a few moments ago after I'd got the girls off to bed and it is now installed on the mantlepiece as a compliment to 'The Gift of Love'. I cannot tell you how much it means to have the two pieces which celebrate the births of our two longed for and very special little girls. Once again, thank you, and all the best.

Just to let you know my figurine a stitch in time arrived in the usual punctual time that you promise it will, packed and preserved and in beautiful condition as all the figurines i have purchased from you have, i have to say that i have bought some figurines from other dealers that dont match anywhere near the care and attention you put into your business, it is an absolute delight doing business with you and looking forward to making further purchases from you. congratulations you deserve it

Many thanks for your fast and efficient service .Ordered Saturday afternoon received Tuesday morning could not be better .This is the second time I have used you to replace stolen items has taken time to find what we wanted but you have solved the problem . Will use you again in the future .

Thought I would let you know I received Yvonne yesterday and am more than pleased, she is lovely.Just like to say thanks very much for all your help with my purchase, I will certainly use this website again.

Many thanks for sending the Royal Doulton Nurse HN4287 which arrived safely yesterday. My daughter is thrilled to bits with it and I can't thank you enough for finding me one.

Thank you for your super quick service. My order arrived today. It was a pleasure to do business with you.

Just to say parcel has arrived safely, my nephew is ever so pleased. Thanks for your help.

Thankyou very much for the figurine" joan". I have been looking for five months now since my mother passed away for this piece bearing her name. The ordering was easy and the delivery was as promised within twenty four hours. Thankyou again and I will certainly reccomend you to friends & family.

Thankyou Thankyou and once more Thankyou, brilliant service, wrapped so well and great service. ' Faye ' arrived in perfect health stating that " I had a very good journey, so warm and comfortable " Thankyou again

Thank you so much for managing to obtain such a beutifull item for me, I know this must have been a very diffucult and demanding venture, as the figuerine is so rare, and am really gratefull for all the effort and trouble that you have taken in obtaining it for me, so once again, many many thanks!

"Can I just thank you for the wonderful service - the item arrived safely yesterday - I am absolutely delighted and thank you for the way in which you kept me informed of the progress - ie receipt of the order, disptach of the item - all worked just like lockwork. Thank you so much for everything - I shall certainly recommend you to my friends. With kindest regards and sincere thanks"

"Received figurine today (Catherine of Aragon) - very, very pleased with item and service given once again by yourselves. Many thanks"

"Wow ! Lynn that was some good service, I wish we were as fortunate with some other of our dealings from various companies. The order has been received and is in good condition. thank you"

"I wanted to contact you to let you know that i received my order from The Doulton Lady yesterday. I am so thrilled with the service that you've provided. My family come from Stoke on Trent and had tried in vain to order this figure through the Doulton / Wedgwood factory shop, and other china shops and suppliers also. It was proving to be quite difficult until i came across your website. My order arrived within 5 days of placing the order. Many thanks once again."

"I cannot tell you how delighted I am that you have found this figurine for me. We have had the "Grandpa's story" for some years, direct from Royal Doulton and I had never before seen "When I was young" until I found your site whilst looking for "Mother and Daughter" on behalf of my young Granddaughter. She wished to buy that for her Mum. The gentleman I spoke to on the telephone told me you are "like a dog with a bone" until you find something. I now know he was telling the truth!"

"Thank you so much - I love my Royal Doulton and will treasure this one too."

"I am just thrilled. The figurine arrived today! Thank you so much. I shall be recommending you in Canada."

"Just a note to thank you very much for your superb service in providing us with a special gift for a friend's birthday. We have the same figurine and thought it an ideal present for our friend's birthday but despite trawling the net, we couldn't find it anywhere. Fortunately, we came across your site and there it was!! Superb service with delivery within a few days of order. Our friend was really delighted and we cannot thank you enough for making it possible."

"My order from "The Doulton Lady" was placed with you yesterday morning and amazingly received by me this morning. I have to say I am very impressed with your service. The images ornament is lovely. Many thanks."

"Order received on Saturday. Thank you very much for the prompt and quality service."

"Thank you very much For dealing with my order so quickly it arrived safely"

"Thank you so much for the welsh lady received this morne,she is truly lovely. It is a xmas present for a dear friend. Amazed at such prompt service ,thank you again."

"Thank you so much for your excellent service! I received the figurine first thing on Tuesday morning & was able to deliver it on Weds as promised! My son's girlfriend was truly delighted with her graduation gift - and I was very impressed with your customer service! Thank you again & all good wishes for the future"

"Many thanks my "figure" arrrived this morning, I have had Carefree and Peace for over 40 years and had been wondering what to buy to balance the arrangement up - now I have a beautiful trio. Your service is fabulous and I wouldn't hesitate to recomend you. Once again many thanks."

"Lady Jane Grey arrived today and she is spectacular! The details on her gown, head-dress, beautiful face, are such a delight to look at. She just glows in my curio cabinet. It is such a pleasure to do business with you, you are so reliable and your figurines are of the highest quality!"

"An email just to let you know that the order you despatched to me arrived safe and sound and to say my wife and I are pleased is an understatement. The way you do business is a credit to you everything is done simply, quickly and efficiently I would like to thank you again, if in the future I need anything of that nature I would certainly turn to you and your company, and, recommend you to my friends and relatives, thank you"

"We safely received 'Minuet' today and are really pleased with her, as always, you packed the figurine extremely well. Thankyou very much for obtaining her for us, we really appreciate it."

"The Graduation figurine arrived safely yesterday and we are absolutely delighted, thank you so much."

"We had seen this for sale about a year before our Granddaughter went to University and I wanted to buy it then but, we thought it would be pushing our luck so we decided to wait. I have so regretted it because with it being discontinued it just seemed impossible to get. I have been so disappointed and I can't believe I have actually been holding it."

"Our Granddaughter graduates in July and we can't wait to give it to her because we know that she will love it just as much as we do. Thank you again Lynn, the service you give is second to none."

"Hi, I would like to say your web site is wonderful and to make a purchase it is so easy thank you,"

"I received the above order yesterday and I have to say that the figurine is everything I hoped it would be, and more, excellent. The whole buying experience fom your company has been superb and I would have no hesitation in using your service again or recommend to anyone."

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