Royal Doulton & Coalport Back-catalogue And Current Figurines.
General > Testimonials
Testimonials
    Received my Queen of the Realm figure safely this am.  I am really pleased with her, you wrapped her brilliantly, thankyou.
 
    It was great to deal with someone who is prompt, efficient and knowledgeable about their subject, I am impressed.

 
I have received my order and would like to say how pleased I am with both the Balloon Man and your service. I was delighted with your prompt service and will have no hesitation in recommending your website to others. Thanks again.

Replacement figurine received in perfect order, thank you. I am very impressed with your service and would highly recommend you to anyone.

 
Hi Lynn, my lady has just arrived- thanks for your prompt service! The range has been discontinued  in the stores and I was keen to add to my collection when I received some money as a retirement gift. It's perfect.

 
I thought I would take this opportunity to thank you and your company for your prompt service and response's.
 
I have this morning received my order after only placing this on Saturday night.  It was packaged securely and arrived speedily.  Fantastic!!!! This was the first time I have used your company and it certainly saved my time from walking around all the shops, with two young children.  As you can imagine, young children and china departments do not go well together. 
 
I will certainly recommend your company to friends and family.
 
Thank you all once again.


I just wanted to say thank you very much for everything, the figurine has just arrived and is perfect, I am so thrilled! I can not wait to give it to my mum on her birthday.
 
Thank you once again


Just wanted to let you know Richard the Lionhearted arrived here in the US today in excellent shape.   A beautiful addition to my collection. Thank you very
much.  I also would like to know if you ever come across a figurine called .........? If so, i would be interested in
purchasing it from you. Let me know.
As always great doing business with you.


I am very pleased to say that The Paisley Shawl figurine  arrrived very safely today in Melbourne. I am very impressed with your service and will be in contact again.
Thanks so much

Many  thanks for your excellent service.  I ordered the bride and groom figure a couple of weeks ago for my  sister-in-law.  It arrived the next day as promised.  She is delighted with the figure.  You went out of your way to ensure we had the figure on time.  Superb customer service.  Thank you. Kind Regards.

Thanks so much. My sister has purchased from you before and is very happy with your service and prices. We will certainly be doing business with you again as we love the old Harradine figurines.
best wishes from OZ

Just a quick note to let you know that the figures arrived safe and well at the end of last week.  Sorry for the delay!

They were just exceptional and I was even more impressed by the Farmer’s Wife when I saw her in the ‘flesh’ – what amazing colours.

Thank you yet again for the wonderful service and hope to be back in touch soon.


Thank you so much  for the very prompt delivery of my order- ordered on Weds evening and delivered Friday morning, what excellent service! I am hoping to order another of the Sentiments ladies soon, but which one to choose.....?.
The Cymraes Ifanc arrived this morning and it is beautiful My deaughter Sian will be delighted to add her to her collection.

   Will you let me know when the Welsh Boy is available?
    Very many thanks for for the excellent service and help you have given me

 
My  Henry the VIII just arrived today in wonderful condition. It is a great piece. Thank you very much.

 
Figurine arrived safe and sound in Australia – thank you so very much – your prices are quite excellent!

 
Parcel received Saturday. Everything satisfactory. Thankyou very much for your efficient service in reuniting me with my favourite figurine Peace.

Many thanks.  The figure arrived this morning in perfect condition.  Thank you for your persistance!  Excellent service which I commend unreservedly!
 

I just wanted to tell you how pleased I was with the whole experience of ordering from your website.  Everything was handled very professionally and efficiently.
The figurine arrived within the stated time and, according to the recipient, is in perfect condition.
Thank you for making the whole process so easy and stress free.  You have made a customer for life!
 

 
Thank you very much for a very prompt and efficient service.  I received my figurine safely today and am more than pleased with it.
 

 
Thank you for the prompt delivery.  It arrived Monday at about 11pm.  It was certainly well packed and was in perfect condition.
 
My wife was over the moon, she has been trying to buy this particular figurine for many years as she used to teach lacemaking before she retired.
 
I would have no hesitation in recommending your company.
 
Thanks once again.
 

 
Thank you for sending the Doulton figurine-Nurse. I am very pleased with it  and must commend you on the excellent  service you provide-scarcely 36hrs from ordering to it arriving at my house. It is ironic that I have been trying, unsuccessfuly, to acquire this figurine from various retail outlets in The Potteries ( now known as North Staffordshire ) where I live, for several weeks!
 
I expect I will purchase further figurines in the future and your company will certainly be my first port of call. I can unreservedly recommend your company for the prompt and efficient service it offers.

 
Thank you so much for your excellent service. I am so thrilled with my figuirines especially Catherine, she was so special to me and I thought I would never see her again
 

Thank you for a very efficient service. Thank you for keeping me informed as to when to expect delivery. My figurine arrived safely this morning just as anticipated. It is a present for my Mum who I am sure will be thrilled with it.

 Thank you very much for the prompt delivery of my Doulton Figure.  It has just arrived, and I am delighted with the service that we received from your company.
 

Thank you very much for the superb service supplying the Royal Doulton Graduate Female figurine.  My wife and I had been searching the internet for a while trying to find one for our daughter's graduation this week.  I would not hesitate to recommend your website and service.
 

 
Charles Dickens arrived well packed at 0730 hrs to-day, thank you for a superb service.

Just to let you know the figurine arrived safely today. Many thanks.
 
I bought this figure originally many years ago as birthday present for my wife but the figure developed cracks that do nothing to enhance the lines! Royal Doulton were singularly unhelpful when I discussed it with them so it was terrific to find your site and be able to essentially replace the cracked one.

Thank you very much for your prompt attention to my order. The graduation was today and the figurine was a great hit. many thanks again.

Arrived safe and sound today. Many thanks for your prompt attention to my order.

Just a line to thank you for Heart of Scotland. She arrived safe and sound yesterday and has joined her three sisters and the Laird ! Many thanks for your very kind assistance.


Order received.  Thank you for such prompt efficient service.


Many times I have been hesitant to order off the Internet for fear of unscrupulous merchants with items not accurately described, or merchandise never shipped after payment received.  I received my order today. The figurines were in perfect shape and exactly as described.  I couldn't be more pleased...... It has truly been a pleasure doing business with you and should you ever need a reference in the U.S., please do not hesitate to contact me. Again, thank you very much for all your help - Kudos to "The Doulton Lady"


What wonderful service for which I send my grateful thanks.



Hello! We received the figurine yesterday , it is lovely thank you very much. We shall recommend you to other people.  Thanks a lot.


Thank you for a first class service.  It's nice to know where I can add to my collection in the future.  Thanks once again.


 

Thank-you for such an efficient and speedy service and for the enjoyable chat we had on the phone.  You were extremely helpful - thank you very much.


the pony arrived safe and well. It is just perfect as is the experience of shopping with you.  I`ll certainly do it again. Thank you so much.


Thanks again for the great service.

Will be back in touch, no doubt, when I see more stuff that takes my fancy!


just to say thank you for an excellent service.  Received
"Pauline" safely today as promised.  Would highly recommend you to other people.

 
Thanks for your attention and prompt service.
Doulton Figure arrived safely, and arrived so quickly after ordering, Thankyou very much, will recommend to others, regards

"Just wanted to let you know the figurines arrived safely a few days ago and they are BEAUTIFUL!  Even better than I could imagine.  Thank you so much."

 
"We were amazed at the short time it took for it to
arrive. Seven days from order placement to our doorstep in N.Z."


"I must say that I have been extremely impressed by your service – your helpfulness and attention to detail is second to none and very much appreciated."


"I just wanted to let you know that the figurine arrived earlier this morning safe and sound. Thank you so much for such excellent service….professional, friendly and efficient."


"Parcel arrived today in good order. Thank you for filling my order so quickly. I know who to go to in future when I want a Doulton Figurine."


"I thought you would like to know that the two Royal Doulton figurines which I ordered from you arrived safely at lunch-time today. A big thank-you for packaging them so well. They are absolutely wonderful, and I know that I shall have years of pleasure from them."


"Sincere thanks - order arrived within 24 hours and I'm absolutely thrilled with it!


"Thank you so much for your care. I am delighted to be able to look upon my beautiful figurines once again. My daughters are also equally pleased, as they are their heirlooms!"


"Thank you very much for Dorothy - The Lacemaker - which arrived safely this morning.  I've been looking for her for about 15 years and I think she's lovely!!"
 

 
"Your service and communication was of the highest standard and very much appriciated at a difficult time. Thank you very much and 'God Bless'"
 

 
"Thanks for doing the impossible! I thought I'd lost my figures forever. Thanks again."
 

 
"I am so thrilled you manged to get Susan, thank you so much."
 

 
"I am absolutely delighted to have all my figurines back. The give me a great deal pleasure. Your service was excellent, efficient and very friendly. Many thanks."
 

 
"Delighted with the replacements - well packed and in perfect order."
 

 "Just letting you know, that my figurine arrived safely this morning.  I am absolutely rapt with it, and cannot believe my luck.  Thank you once again Lynn, and I will certainly be in touch with you again for anything I may want in the future."
 

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The Doulton Lady | Discontinued Royal Doulton Figurines, Figures, Retired Doulton Characters & Ladies, Doulton & Coalport China Retailers.

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