We provide a range of services for customers who wish to replace treasured figurines or other collectables and are doing so through an insurance claim following events such as a distressing burglary or unfortunate accident. Whether you are the claimant or a business handling the claim we can tailor our support to meet your needs.
We offer support in the following key areas:
IDENTIFICATION - our extensive knowledge of both current and retired ranges of figurines and other collectables ensures we can quickly identify the majority of ornamental items.
If you are interested in our help with identification and or valuation, we charge a nominal fee. This however will be fully refunded if we supply the replacements. Please contact us to discuss your requirements, call Lynn Gray on 01869 338244 at Barford China Services Ltd or email email@example.com Or use our secure check-out to order an insurance valuation.
"Many thanks for the figurines, our fireplace mantle is looking almost complete again" 2 Royal Doulton figures Jan 2012
"Excellent service/communication throughtout. Thank you so very much." 24 Doulton Winnie the Pooh figures Oct 2011
"Thanks very much for replacing the above items and for your offer of hlep in the future as it happens I am looking for ......" 31 items mostly Wade Oct 2011
"Very pleased with the figures, (really mint condition) also an excelleent, friendly service from yourselves." 5 Beswick & I Royal Doulton Feb 2011
"Thanks for delivery within timescale as promised. All items received in good order and as requested. Excellent service from 1st point of contact"
"I am delighted with my replacement figurines. I was thrilled to be able to obtain "Daisy" from the same Collection, as I had damaged her many years ago. Many many thanks for your excellent service."
"Thank you for not giving up brought back lots of memories."
"I was impressed with the whole service received. I was so happy that a replacement could be found."
"We are pleased that you were able to replace our stolen figures. Thank you for your kind services."
"The Royal Doulton Figurines and Crown Derby Plates are fine. Thank you so much for your help and kindness, it is much appreciated."
"Many thanks for all your help - "Your a Star"
"A wonderful service I could not fault it at all. (And my son thinks so as well!)"
"Thank you, you have been superb"
"Thank you very much I'm delighted to see my lady Diana and Lady Lillian back where they belong."
"You will never understand how much this means to me thank you, thank you. God bless."
"I can't thank you enough for the help and guidance you have given in coming to a satisfactory conclusion. Elizabeth is such a lovely replacement I was delighted when I opened the box. Thank you once again."
"Excellent service, all goods intact. Thankyou"
"Very happy and impressed at the quick and efficient way you have dealt with this. In appreciation. Many thanks."
"Thats absolutely fantastic, my son broke mine yesterday and I was devastated as it was 21 years old and was a wedding present from a group of friends. I am so glad that I found your site and am able to replace it. Many many thanks and I will be ordering more in the future. Thank you also for the brilliant service."
"Thank you very much, very well packed and very quick delivery, can't believe you found her, she is one of my favourites. Thank you again."
"Thank you for your very informative letter and photographs. Also I do appreciate your quick response. I am now confident with the valuation for my damaged figurine."
Very happy. You could not improve on what you do. I never thought Id see my boys again. Youve made me very happy.
Copyright ©2012 The Doulton Lady | Discontinued Royal Doulton Figurines, Figures, Retired Doulton Characters & Ladies, Doulton & Coalport China Retailers.
Barford China Services Ltd, PO Box 577, Banbury, OX16 6BF. United Kingdom. Tel: +44 (0) 1869 338244, Fax: 44 (0) 1869 338244