We provide a range of services for customers who wish to replace treasured figurines or other collectables and are doing so through an insurance claim following events such as a distressing burglary or unfortunate accident.  Whether you are the claimant or a business handling the claim we can tailor our support to meet your needs.

We offer support in the following key areas:

VALUATION - we can provide a fair and realistic value to replace based on a comprehensive and up-to-date knowledge of secondary market prices (if retired) and can replace currently available items at a price that includes a competitive discount.

SUPPLY & DELIVERY - Treasured collections are built-up over many years, they will include pieces currently available but it is usual for the bulk of the collection to be no longer in production.  High street retailers are usually only able to supply items currently in production and have little interest in anything earlier.  Our strength is we can supply both current and retired items.   We have one of the largest stocks in the UK of retired figurines and have also developed a network of suppliers to call upon. For currently available items we have accounts with the main china producers.  

We use prompt, reliable and insured delivery services and in certain circumstances we will personally deliver and unpack the replacement items.

If you are interested in our help with identification and or valuation, we charge a nominal fee. This however will be fully refunded if we supply the replacements. Please contact us to discuss your requirements, call Lynn Gray on 01869 338244 at Barford China Services Ltd or email grayla@tiscali.co.uk

We have a good deal of experience in the insurance replacement field and have quickly earned a reputation for being prompt, reliable and considerate, at what can often be a particularly difficult time. Here are just a few of the more recent comments we’ve received:

“I can’t thank you enough for the excellent service you provide. I now have my entire collection of ladies back where they belong. You have turned my house back into my home.”   Replacement of 11 Coalport figurines all retired. Jan 08

“Many thanks for effort finding ………. all perfect condition VERY, VERY pleased.”   Replacement of 2 pieces of retired Beswick and 1 retired Royal Doulton figurine.  Dec 07

“Thank you very much for such a prompt, efficient service”   Replacement of 2 pieces of current Royal Crown Derby Dec 07

“Very happy. You could not improve on what you do. I never thought I’d see my boys again. You’ve made me very happy.”   Replacement of 6 retired Doulton Characters. Nov 07