Insurance Replacement

We provide a range of services for customers who wish to replace treasured figurines or other collectables and are doing so through an insurance claim following events such as a distressing burglary or unfortunate accident. Whether you are the claimant or a business handling the claim we can tailor our support to meet your needs.

We offer support in the following key areas:

IDENTIFICATION - our extensive knowledge of both current and retired ranges of figurines and other collectables ensures we can quickly identify the majority of ornamental items.

VALUATION - we can provide a fair and realistic value to replace based on a comprehensive and up-to-date knowledge of secondary market prices (if retired) and can replace currently available items at a price that includes a competitive discount.

SUPPLY & DELIVERY - Treasured collections are built-up over many years, they will include pieces currently available but it is usual for the bulk of the collection to be no longer in production. High street retailers are usually only able to supply items currently in production and have little interest in anything earlier. Our strength is we can supply both current and retired items. We have one of the largest stocks in the UK of retired figurines and have also developed a network of suppliers to call upon. For currently available items we have accounts with the main china producers.

We use prompt, reliable and insured delivery services and in certain circumstances we will personally deliver and unpack the replacement items.

If you are interested in our help with identification and or valuation, we charge a nominal fee. This however will be fully refunded if we supply the replacements. Please contact us to discuss your requirements, call Lynn Gray on 01869 338244 at Barford China Services Ltd or email grayla@tiscali.co.uk Or use our secure check-out to order an insurance valuation.

We have a good deal of experience in the insurance replacement field and have quickly earned a reputation for being prompt, reliable and considerate, at what can often be a particularly difficult time. Here are just a few of the comments we’ve received:

"Thank you, you have been superb" Replacement of 3 Royal Doulton and 1 Coalport figurine May 09

"Thank you very much I'm delighted to see my lady Diana and Lady Lillian back where they belong." Replacement of 1 retired Doulton & 1 retired Coalport figurine May 09

"You will never understand how much this means to me thank you, thank you. God bless." Replacement of 1 Royal Worcester figurine Apr 09

"I can't thank you enough for the help and guidance you have given in coming to a satisfactory conclusion. Elizabeth is such a lovely replacement I was delighted when I opened the box. Thank you once again." Replacement of 1 Royal Doulton figurine Apr 09

"Excellent service, all goods intact. Thankyou" Mar 09 Replacement of 14 Royal Doulton Bunnykins figures

"Very happy and impressed at the quick and efficient way you have dealt with this. In appreciation. Many thanks." Replacement of 1 Doulton character. Mar 09

Thats absolutely fantastic, my son broke mine yesterday and I was devastated as it was 21 years old and was a wedding present from a group of friends. I am so glad that I found your site and am able to replace it. Many many thanks and I will be ordering more in the future. Thank you also for the brilliant service." Mar 09 Replacement of 1 Doulton figurine

"Thank you very much, very well packed and very quick delivery, can't believe you found her, she is one of my favourites. Thank you again." Replacement of 1 Doulton Lady. Feb 09
"An excellent service, very professional, very quick response, very helpful staff and very well packed. Arrived promptly following phone call in excellent condition. Thank you very much." Replacement of one Doulton character. Feb 09
"Thank you for your very informative letter and photographs. Also I do appreciate your quick response. I am now confident with the valuation for my damaged figurine." Valuation of one Doulton lady Jan 09

“I can’t thank you enough for the excellent service you provide. I now have my entire collection of ladies back where they belong. You have turned my house back into my home.” Replacement of 11 Coalport figurines all retired. Jan 08

“Many thanks for effort finding ………. all perfect condition VERY, VERY pleased.” Replacement of 2 pieces of retired Beswick and 1 retired Royal Doulton figurine. Dec 07

“Thank you very much for such a prompt, efficient service” Replacement of 2 pieces of current Royal Crown Derby Dec 07

“Very happy. You could not improve on what you do. I never thought I’d see my boys again. You’ve made me very happy.” Replacement of 6 retired Doulton Characters. Nov 07

Christmas Figurines

Exclusive Welsh Ladies

Royal Crown Derby

Insurance Replacement

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